Use case

Work order management

From request to completion: capture, dispatch, complete, invoice. One record per work order.

The problem

Work orders flow through email + spreadsheets + WhatsApp. Status is opaque and history is lost.

How it works

  1. Step 01

    Capture the order

    Create a work item; attach client + due date.

  2. Step 02

    Assign + execute

    Assign the crew; track tasks; capture photos.

  3. Step 03

    Close + invoice

    Mark complete; invoice in one click.

What it includes

  • Universal work-item type

    Service call, project, delivery — same shape.

  • Task list per order

    Sub-tasks with assignees + due dates.

  • File attachments

    Photos + docs travel with the order.

  • Activity log

    Every status change recorded.

Why teams use it

  • One record per order; one place to look.
  • No email-based status loss.
  • Invoice from the same record — no re-entry.

Modules involved

Frequently asked

What's the difference between work item and work order?

Same thing in BisHub. We call it a work item because it covers more than just orders — projects, deliveries, events all share the shape.

Can I template common work orders?

Yes — duplicate a work item to use as a template.

How do I track recurring orders?

Mark the work item recurring with frequency; BisHub auto-generates instances.

Can multiple crews work on one order?

Yes — assign multiple team members.

Do you support sub-tasks?

Yes — task list per work item; each task can have an assignee + due date.

Can I batch-invoice work orders?

Yes — select multiple completed orders, invoice as one document.

See it in your account

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